Usage Policy
Rapid Live Chat Services Acceptable Use Policy
This Acceptable Use Policy (“AUP”) describes the terms under which any user or users (the “Client”) of the Rapid Business Solutions Intl Ltd products (the “Rapid Live Chat Services”) agree to be bound by during their use of the Rapid Live Chat Services. Client acknowledges and agrees to be bound by all the terms, conditions, and policies of the AUP, as set forth herein, including any future amendments as published on our website and of which Rapid IT Business Solutions Intl Ltd notifies Client utilizing the Client contact email on file or utilizing the Rapid Live Chat Services “Notices” section inside the product. Client acknowledges and agrees that it is responsible for continual compliance of this policy, in order to ensure the integrity, security and reliability of the Rapid Live Chat Services and its networks, systems, facilities and data.
Sending Spam. Client may not send, or attempt to send, unsolicited email messages (“Spam”). Spam is not only annoying to Internet users; it violates many federal and state laws and seriously affects the efficiency and cost-effectiveness of the Rapid Live Chat Services. Sending Spam can lead to industry blacklisting of Client’s and/or Bold Software’s business and mail servers, resulting in interruption and/or termination of Client’s Rapid Live Chat Services.
Specifically, Client agrees not to:
- Send, or attempt to send, Spam of any kind from the Rapid Live Chat Services or Rapid Business Solutions Intl Network;
- Send, or attempt to send, Spam of any kind from third-party networks using a return email address that is hosted on the Rapid Live Chat Services Network or checked by the Rapid Live Chat Services, or referencing an email address hosted on the Rapid Live Chat Services Network or checked by the Rapid Live Chat Services.
- Send email messages which result in complaints from the recipient or from the recipient’s email provider, or which result in blacklisting of the sender’s email address or mail server.
- Send email messages which are excessive and/or intended to harass or annoy others.
- Continue to send email to a recipient that has indicated that he/she does not wish to receive it; or
- Take any actions intended to cloak the Client’s identity or contact information, including but not limited to intentionally omitting, deleting, forging or misrepresenting message headers or return addresses.
In the absence of positive, verifiable proof to the contrary, Rapid Business Solutions Intl Ltd considers complaints by recipients of emails to be de-facto proof that the recipient did not subscribe or otherwise request the email(s) about which a complaint was generated.